Customer Service Consultant

Customer Service Consultants will spend most of their time on the phone speaking to customers about their products and concerns. Customer Service Consultants will offer opportunities to make the customers experience better and recommend suggestions based on the customers needs. This job will also require making updates and changes to customers profile or accounts. Our Customer Service Consultants will be required to log all phone calls and experiences with customers for improvement purposes. They will use their knowledge to deal with difficult customers and help make them happy with their experience.

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