Inbound Customer Service Representatives (Orem, UT)

Inbound Customer Service Representatives

Would you like to enjoy FREE Satellite Radio and great benefits on hire Use your excellent customer service sales skills to earn bonuses. Great opportunity for growth Outbound and Inbound Sales Representatives The Sales Agent is responsible for providing quality and efficient sales presentations to customers. Our client is seeking team members who are driven by success confident in their communication skills and are highly proficient sales individuals. Our client is a leading-edge customer contact solutions provider for many Fortune 500 companies. Established in 1990 our client provides services with over 7 000 Customer Service Representatives located in 15 locations worldwide. They are expanding Their business and have exciting new sales opportunities in our Provo UT location for a well known satellite radio station. Job Responsibilities Offering existing customers continued service on their radio service. Provide high quality and efficient sales presentations to customers. Maintain at a minimum target levels of sales productivity and performance Document customer interactions and account resolutions Contribute to the team environment by assisting fellow employees and participating constructively in team meetings Multi-tasks listening inputting data probing providing solutions navigating through various screens while applying customer satisfaction techniques Required Skills and Qualifications Must be able to train full-time for up to 4 weeks and able to accommodate a flexible schedule as needed. We prefer you have at least six months sales or sales retention experience (not a requirement but preferred). Superb listening probing negotiation and de-escalation skills needed Good typing and computer navigation skills Typing speed of 25 WPM Previous customer interface experience a plus Ability to pass a criminal background check. Must be eligible to work in the United States Benefits include but are not limited to Fun team-oriented environment Medical Benefits Paid training FREE satellite radio service after 90 days of employment Strong leadership Opportunity for advancement within our Global organization Business Casual dress environment. Apply on line at www.directch.com manpowerutah