It s a powerful feeling to belong. It s that moment you feel truly and completely yourself. It s working with a team you call family. At Gaylord Hotels we know that when you feel at home you ll make our guests feel at home. And it s why so many of our STARS come for a job but stay for a career. If this sounds like the place for you join us. Gaylord National Resort & Convention Center located at 201 Waterfront Street Oxon Hill MD 20745 is currently hiring a Sr Sales Executive (NE).Responsibilities include Acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group business in addition to conducting site inspections. Verifies business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.CANDIDATE PROFILE Education and Experience Required High school diploma or GED 4 years experience in the sales and marketing guest services front desk or related professional area. OR 2-year degree from an accredited university in Business Administration Marketing Hotel and Restaurant Management or related major 2 years experience in the sales and marketing or related professional area.Preferred Large group sales experience.CORE WORK ACTIVITIES Managing Sales Activities Achieves group revenue goals by responding to incoming group catering opportunities for the property that are within the pre-defined peak room parameters. Understands the overall market (e.g. competitors strengths and weaknesses economic trends supply and demand etc.) and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Partners with Area Sales to identify new group catering business and achieve personal and property revenue goals. Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office. Develops group sales revenue and operation budgets and provides forecasting reports. Works with the management team to create and implement a group sales marketing plan addressing revenue customers and market. Assists with selling implementation and follow-through of group sales promotions. Attends pre- and post-convention meetings to understand group needs obtain feedback on quality of product (e.g. rooms meeting facilities and equipment food and beverage) service levels and overall satisfaction. Provides accurate complete and effective turnover to Event Management. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Conducts site inspections as required. Monitors same day selling procedures to maximize room revenue and control hotel occupancy. Executes and supports the operational aspects of business booked (e.g. generating proposal writing contract customer correspondence). Participates in and practices daily service basics of the brand (e.g. . MHR Spirit to Serve Daily Basics RHR Savvy Service Basics Courtyard SpringHill Suites Fairfield Inn Basics of the Day Residence Inn Daily Huddle or TownePlace Suites Morning Meeting). Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.To submit your application for this job please go to s marriott.taleo.net careersection 2 jobsearch.ftl lang enTo search all jobs or learn more about careers with Gaylord Hotels www.marriott.com careers Gaylord Hotels is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines DiversityInc Great Places to Work Institute and the CRF institute among others.Visit our newsroom to learn more news.marriott.com.Application URL www.aplitrak.com adid YWtzaGF0LmNoYW5kaGEuOTgyMzAuNjQ5NkBtYXJyaW90d C5hcGxpdHJhay5jb20
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