Sr. Business Process Consultant (Change MgmtTransformation Proce (Montreal)

Sr. Business Process Consultant (Change MgmtTransformation Proce

URGENT Please read the job description below. If this interests you please send a MS-Word version copy of your updated resume (ASAP) along with your salary expectations first available date and a telephone contact number E-mail to ahsu(at)teamrecruiter.com Please put the job title as your subject line The recruiter in charge of this role is Ann AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link s www.stafftrak.net ApplyOnline teamrecruiter.web tt JD& jobId 009836 If you do not think you are a match for this opportunity but know someone who is feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire. My client is well-established major bank situated in Toronto ON. They are looking for a Sr. Business Process Consultant (Change Mgmt Transformation Process re-engineering) This is a 5 month contract position with a very strong possibility of extension. Key Duties Working within the corporate audit division Document review Audit function value for money Purpose to find Efficiencies within the bank as a whole Process mapping Analyzing data 1 on 1 interviewing data extractions (group heads executives directors) Focus groups Qualitative facilitator perspective Lean Six Sigma Provide cost saving opportunities Internal stakeholders lower to executive level Benchmarking Reporting and planning processes Angle planning Inputs that go into the planning Governance KPI strategy framework CPA CMA NOT required though need to have the core understanding of accounting Must Haves 6 Sigma 6-8 years experiences Process re-engineering background Transformation experience this is the critical function. Advances comm. Skills this is critical (polished and professional) Change Management process mapping Industry experience Banking finance consulting Ideally someone with experience in the big 4 consulting firms PWC Deloitte Ernst & Young KPMG Some travel required Canada US Job Description Will be accountable to lead the identification assessment recommendation and implementation of new processes process redesign and improvements within all functions or product groupings within a business unit where work is of low to medium complexity and risk to achieve significant productivity enhancements customer and employee satisfaction. As a key control point for process impacts of critical business activities the business process analyst will have significant involvement in analyzing and advising on business implications of options to facilitate effective and comprehensive decision-making and sound risk management. Will be accountable to create apply and oversee a framework for standardizing processes process documentation and quality assurance ensuring that processes meet standards and business requirements for the assigned Product Operations (PO) business unit. Will be accountable to meet objectives within a twelve-month time horizon focusing specifically on process redesign and generally on process improvement. ACCOUNTABILITIES Processes Design and implement cost-efficient processes in the business unit ensuring compliance with Bank policies and procedures (P& Ps) and regulatory requirements. Interpret process improvement opportunities and requirements of regulatory changes and business objectives translating these requirements into process change plans that can be implemented to meet business needs. Act as the escalation point for new and or revised processes and procedures applying in-depth process design knowledge to ensure consistency and effectiveness of service and support and effective management of risk and controls. Contribute to the continual enhancements of our Process Design framework to ensure high quality process development redesign and improvement that builds a culture of process improvement in the business unit. Act as a subject matter expert (SME) to lead the application of process development and redesign framework and methodologies including process improvement opportunity identification process measurement and analysis and control planning to increase efficiency and effectiveness of services. Provide advice and counsel to senior management on the assessment of the overall impact of planned initiatives and create implementation plans that ensure seamless transition and minimal disruption to the business. Conduct workflow analysis to identify barriers generate ideas undertake feasibility studies and define opportunities for process redesign initiatives to complement the business strategy. Facilitate buy-in and support from senior management for business cases key project plans commitments and project changes relating to process improvements. Risk & Control activities Monitor regulatory policy procedural and other relevant business changes and revise internal processes and standards as required to meet requirements on a timely basis. Conduct risk assessment and validation of new processes and process improvements. Mitigate audit exposures and maintain awareness of regulatory impacts of change initiatives. Identify potential risk situations impacts and make recommendations or escalate to the manager and or senior members of the team and ensure contingency plans exist as per guidelines. Understand risks inherent in area(s) of expertise and take appropriate actions including accuracy and safeguarding of all documentation and any other requirements to ensure operational integrity is maintained within areas of accountability. Ensure strict confidentiality is maintained for both customer and Bank information to protect the customer and the Bank and to ensure compliance with Bank P& Ps. Follow security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to such things as fraud or defalcation. Change Management Partner with colleagues accountable for people change management to ensure our employees understand the changes are equipped to make the change and demonstrate successful adoption of the change Implement changes required to standardize processes and to achieve consistency. Conduct post-implementation reviews of process improvements to ensure sustainable solutions and realization of benefits. Integrate end-to-end processes in cross-pillar business groups to effect operational efficiencies. Foster an environment of continuous improvement and create frameworks to encourage identification of process improvements new ideas and to adopt best practices. Business Performance Management Monitor and analyze opportunities for quality improvement recommend solutions. Monitor service delivery performance and production processes and quality providing reports and recommendations to the manager for the purpose of optimizing operational effectiveness. Create and monitor metrics for process enhancements report on progress and outcomes. Coordinate the issuance and tracking of problem trackers and process enhancements raised with internal business partners and suppliers service providers. Demonstrate behaviours that are consistent with Our Way model and aligned with CLIENT S values. Requirements University degree college diploma or equivalent work experience 6 to 8 years of related experience Solid knowledge of Lean process improvement methodology Familiar with established process analysis and improvement tools Familiar with products operations and market practices Solid knowledge of testing strategies test plans and execution Solid knowledge of standard desktop applications used by the business unit Skills Advanced analytical and problem-solving skills with ability to analyze a component or components of a process to optimize system functionality Strong written and oral communication skills with the capability to present and articulate complex concepts Strong planning skills (re finance resource strategy business) Strong risk management skills Strong influencing and negotiating skills Strong customer service and relationship management skills Strong facilitation presentation skills Strong conflict management resolution skills Strong teamwork skills Strong process-writing skills with ability to translate business requirements into process solutions according to Bank standards Strong multi-tasking skills covering a wide range of challenges which are independent and distinct Please note that this is the most up to date version of job description available at this time During Client Interview you will receive additional information variance may apply When you have some time please register in our database (5 minute process) to be considered for future openings the link is available on our website at www.teamrecruiter.com in the Candidate section. 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