Excellent opportunity with Aston Hotels & Resorts in Honolulu. Be part of over 65 years of Aloha and Hawaiian-style Hospitality We are seeking an experienced Support Analyst to join our team Temporary Support Analyst (15-082) Honolulu HI This is a temporary position. Application Instructions E-mail resumes to careers(at)astonhotels.com in word or pdf format. Reference job 15-082. Position Summary Provide first line response troubleshooting and support to Aston Hotels & Resorts employees who are experiencing technical difficulties. Responsible for installing Computer hardware and peripherals software software updates and patches. Position Responsibilities Provide hardware and software installation and troubleshooting support for computer desktops and laptops via phone mail and help desk portal to corporate and remote users. Provide installation and troubleshooting support for local and network printers. Provide installation and troubleshooting support for audio visual conferencing equipment. Liaison with vendors to resolve various hardware and software issues. Provide training to users on how to operate computer related systems or software applications. Update Help desk tickets with information on tasks performed and resolution. Perform other duties as assigned by the IT Manager. Position Qualifications High school diploma some college preferred. One to two years help desk experience. Windows XP Windows 7 Microsoft Office required. With an excellent work environment and great career path opportunities our organization strives to be an employer of choice Application Instructions E-mail resumes to careers(at)astonhotels.com in word or pdf format. Reference job 15-082. EOE
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