Servicing Analyst - Documentation (Montreal)

Servicing Analyst - Documentation

The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting... or you may be asked to start sooner than the expected start date if you are able to do so Please read the job description below. If this interests you please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number E-mail to vinoth(at)teamrecruiter.com Please mention the job title above in the subject line The recruiter in charge of this role is Vinoth AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link s www.stafftrak.net ApplyOnline teamrecruiter.web tt JD& jobId 010950 If you do not think you are a match for this opportunity but know someone who is feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire. Our client is well-established in banking client looking for an Servicing Analyst - Documentation Location Toronto ON Duration 4 Months contract position with possibility of extension. Looks after all account documentation - Client documentation - Review and process documents - Update Open new accounts - Data entry - Reviewing client data for missing documentation - reach out to branches to get the information Position Information The role relates to Redoc FATCA project Someone with good Excel knowledge would also be preferred. Top skills - Communication skills - interacting with bank branches - strong verbal and written skills - MS Excel Outlook experience required - Analytical skills - reviewing documents and understanding what the missing information is - High attention to detail - Data entry accuracy - alpha and numeric - please provide test scores - Training will be provided over a 3 week period on internal systems and regulatory requirements - Financial Industry experience required.Education Experience- High school or equivalent a must but University or equivalent is preferred. Previous FI experience required.Job Description Fulfill routine and occasionally non-routine transactions internal business partner and or external customer inquiries requests and or audit reconciliation activities efficiently and effectively in accordance with Bank and industry standards focusing on up to a one-month time horizon. Follow procedures to resolve standard and relatively straightforward internal business partner and or external customer inquiries requests and issues referring non-routine issues to more senior team members and or manager Process and or fulfill transactions perform audit reconciliation activities and or other activities in accordance with established priorities and deadlines on a timely accurate and efficient basis. Record and verify data for fulfillment and or further handling. Perform administrative tasks such as distributing collecting documentation and information to or from other internal departments or institutions archiving historical documentation assisting in the preparation of management reports reconciling activities on a daily weekly or monthly basis. Resolve escalated work or issues from more junior staff as appropriate Escalate non-standard and or non-routine issues where applicable as per guidelines. Ensure quality control standards are met for own work prior to proceeding with each workflow activity as required by procedures. Identify potential risk situations and escalate to more senior team members. Review transactions and requests for compliance with regulatory and Bank requirements as required. Ensure all appropriate authorizations approvals are obtained in accordance with policies and controls. Ensure adherence to all aspects of Code of Business Conduct and Ethics Corporate Policy as well as all applicable legislation regulatory rules and requirements and Bank standards policies and procedures (P& Ps) for such things as potential conflicts of interest safeguarding of customer information trading in securities anti-money laundering privacy and disclosure of outside business activities. Ensure strict confidentiality is maintained for both customer and Bank information to protect the customer and the Bank and to ensure compliance with Bank P& Ps. Follow security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to such things as fraud or defalcation.AUTHORITIES Troubleshoot resolve most problems independently as per Letter of Authority authority levels following policies standard procedures and processing schedules and deadlines. Maintain appropriate audit trails. May problem-solve escalated issues from more junior staff as appropriate. Escalate all unresolved processing problems to the appropriate level as per guidelines including system software and hardware failures. Prioritize work in accordance with policy and severity of service impact to minimize financial customer impacts. Ensure receipt of appropriate approvals authorizations in accordance with P& Ps and controls.SCOPE Contributes to customer confidence and satisfaction by ensuring transactions and or verification activities are processed accurately and on a timely basis. Contributes to customer retention by ensuring service quality in processing transactions. May contribute to the Bank s financial performance by responding on a timely basis to changing operating conditions so as to mitigate reputational risk financial penalties and costs. Contributes to the mitigation of reputational risk and financial loss against such things as fraud defalcation and or financial penalties by ensuring compliance with Bank P& Ps and regulatory requirements. Contributes to the mitigation of costs impacts associated with human errors by supporting proper on-the-job training of others. High volume and or high risk environment with strict timeframes that are time sensitive and subject to large penalties if timelines are missed. Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply When you have some time please register in our database (5 minute process) to be considered for future openings the link is available on our website at www.teamrecruiter.com in the Candidate section. We thank all applicants for their interest. Only those who meet the qualifications will be contacted through telephone email. You are encouraged to register with us in our database to be considered for future positions available. Have a great day. ......At Teamrecruiter.com we offer some of the most highly qualified professionals in the workforce. We dedicate an industry trained recruitment specialist to the following areas IT Finance Admin Sales Executive Search and Contractors. If you would like to learn more about our full-service recruiting firm please visit our website at www.teamrecruiter.com. CAMSC and ACSESS certified ...All Offers are conditional on Client Post-Offer Conditions being met and removed by end client prior to written offer signing.