Bilingual Client Relations Administrator (strong customer servic (Montreal)

Bilingual Client Relations Administrator (strong customer servic

URGENT Please read the job description below. If this interests you please send a MS-Word version copy of your resume (ASAP) along with your salary expectations first available date and a telephone contact number E-mail to mlimbo(at)teamrecruiter.com Please put the job title as your subject line The recruiter in charge of this role is MarieAFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link s www.stafftrak.net ApplyOnline teamrecruiter.web tt JD& jobId 011190 If you do not think you are a match for this opportunity but know someone who is feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire. My client is a well-established printing and consulting organization located in Montreal QC. They are looking for a Bilingual Client Relations Administrator (strong customer service exp) This is 12 months contract with a strong possibility of extension. Job Summary Primary task is essentially to assist customers with their inquiries. Armed with excellent problem solving and communications skills. Successful candidate to serve as a focal point for customers and make their experience a truly pleasant one. Job Responsibilities Effectively manage and take ownership of customer inquiries through to resolution Resolve inquiries on a timely basis - focus on minimizing cycle time for resolution Escalate issues to resolve inquiries within an acceptable timeframe Establish and maintain excellent customer relationships Maintain constant focus on customer satisfaction Required Skills University degree Community College Diploma or business equivalent Customer-focused Bilingual French & English - mandatory Excellent problem-solving and communication skills (verbal and written) skills Self motivated Organized with strong attention to detail Strong team player Strong negotiation and influencing skills (persistent determined and persuasive) Must be able to work quickly and often under pressure Knowledge experience on Excel Microsoft Outlook Oracle Please note that this is the most up to date version of job description available at this time During Client Interview you will receive additional information variance may apply When you have some time please register in our database (5 minute process) to be considered for future openings the link is available on our website at www.teamrecruiter.com in the Candidate section. We thank all applicants for their interest. Only those who meet the qualifications will be contacted through telephone email. You are encouraged to register with us in our database to be considered for future positions available. Have a great day. ......At Teamrecruiter.com we offer some of the most highly qualified professionals in the workforce. We dedicate an industry trained recruitment specialist to the following areas IT Finance Admin Sales Executive Search and Contractors. If you would like to learn more about our full-service recruiting firm please visit our website at www.teamrecruiter.com. CAMSC and ACSESS certified ..All Offers are conditional on Client Post-Offer Conditions being met and removed by end client prior to written offer signing.