Hotel Front Office with Possible TradeAccommodation (Richmond, VA)

Hotel Front Office with Possible TradeAccommodation

Hotel Front Office with Possible Trade AccommodationWilling to Trade for Accommodation for the Right Person Hotel Front Office Positions Available NOW We are seeking Front Desk People including a dedicated and motivated Hotel Front Office Manager to join our team in Richmond VAPlease submit your resume if you meet the requirements below.Job Purpose Responsible for welcoming guests Checking guests in Taking reservations and handling any complaints and adhering to corporate policies at all times.Key Responsibilities Welcome guests and adhering to corporate policies at all times.To ensure that all hotel standards and procedures are applied To manage daily billing and paymentsMaintains a professional demeanor and appearance at all times Additional responsibilities may be added as needed. Skills Use of Windows The ability to be available to any day including weekends and public holidaysManagers need to be on call for staff emergencies and emergencies 24 hours a day. Ability to undertake Sales (new and retention) Adaptability coping with the diversity of customers and their needs Handles guest correspondence and designated accounting responsibilities as delegated by the hotel s General Manager.Self-sufficiency Self-control handling complaints Good relationship skills Good memory remembering guests Taking the initiative Discretion Qualifications High School Diploma GED or further education to standard or similarExperience with various reservation systems preferredMust be capable of passing a background checkPlease submit a copy of your resume in PDF format for consideration.