T-Mobile Retail Sales Associate (Louisville, KY)

T-Mobile Retail Sales Associate

JOB DESCRIPTION Retail Sales Associate Our Retail Sales AssociatesDevelop and attain customer experience and sales objectives for store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including completing customer contracts and warranties pulling products from inventory accepting customer payments and filing the completed orders. Maintain strong knowledge of all products accessories pricing plans promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product service needs. Handle service inquiries from customers. Provide efficient courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. Position may be commissioned and quota based. GENERAL DUTIESThe essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED Possess a competitive spirit and desire to meet and exceed sales goals Stay up-to-date on the latest data entertainment technology and devices such as Wi-Fi data devices TV entertainment tools Understand customers needs and help them discover how our products meet those needs Multi-task in a fast paced team environment Educate and engage customers through product demonstrations Interact with customers and provide prompt and courteous customer service to all customers The successful candidate will be able to perform the following with or without reasonable accommodation Ability to work flexible hours including evenings weekends and holidays Ability to stand for long periods of time Ability to complete all paperwork completely accurately in a timely manner Ability to lift up to 25 pounds Ability to operate a personal computer wireless equipment copier and fax Ability to work in other locations as the needs of the business dictate may be required. Complete all aspects of opening and closing the store in accordance with written procedures. Submit all transaction journals on a daily basis. Assists with inventory maintenance May be required to wear a uniform Desired Qualifications 1-3 years retail customer facing sales experience preferred. Retail Sales Consultants are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and or exceeding sales objectives Company ProfileAs America s Un-carrier T-Mobile US Inc. (NYSE TMUS ) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. T-Mobile US operates its flagship brands T-Mobile Go Smart and Univision. It currently serves approximately 53 million wireless subscribers and provides products and services through 70 000 points of distribution.