PC Support Technician IV (Wilkes Barre, )

PC Support Technician IV

Title PC Support Technician Location Wilkes Barre PA Duration 6 months plus Contract Rate open High School Diploma with 7 yearsandrsquo experience. Main Responsibilities andbull Provides complex troubleshooting assistance and ticket resolution for computer users. andbull Performs or guides customers through the installation of hardware software and networking components on their personal computer to meet computer needs. andbull Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning resolves issues of complexity including contacting and assisting vendors. andbull Performs computer studies and projects relative to area of assignment implements change in policies and or procedures as approved. andbull Assists in the design and development of standardized operational management reports in order to identify issues or monitor computers. andbull Researches analyzes and provides hardware software quotations ordering information and other purchasing information to users to assist in purchasing necessary equipment. andbull Provides expertise to various parties vendors customers etc. regarding personal computers in area of assignment supports personal computer changes and problem resolutions. Apply Now