Hotel Front Desk Agent (Spokane, WA)

Hotel Front Desk Agent

What knowledge skills and abilities do I need to have (the must-haves) Knowledge of basic accounting and cash handling. Familiarity with area attractions. Ability to make change quickly and accurately. Keyboarding and experience with a calculator helpful. Ability to multi-task follow through and re-prioritize well to meet deadlines. Ability to communicate and develop an effective working relationship with fellow associates managers outside representatives agencies and Red Lion guests. Ability to deal professionally courteously and tactfully with the public and coworkers. Ability to read write and communicate effectively with others. What are the essential functions Sell register and assign rooms to guests. Promote hotel facilities and services. Promote area activities and attractions. Calculate bills collect payments and maintain cash bank according to policies. Post charges to guest accounts room service food liquor and telephone. Have passion for service like taking care of others and provide that friendly above and beyond service to Your customers The listed items may not be the only duties performed in this position - there will be other duties as assigned.