IP products and call center dialer
With an experience of over 10 years in a dynamic field of technology equipped with talented Quality engineers having multi-skill expertise wide experience and well-tailored professionalism which is a basic requirement of a Professional company in addition to Analytical Capabilities Engineering Skills and Innovative approach. GMS promotes itself as a Quality and Customer Oriented company with a dream to win hearts of its clients and continue a lifelong relationship by assuring world-class IT solution & services..Dialer Major FeaturesPredictive Power Preview and Manual Dialing Options. Computer Telephony Integration (CTI) with Customer Relationship Management (CRM). Outbound Inbound and Blended Telephony. Web-based agent and administrative interfaces. VoIP and Analog Telecommunication Options. Multiple ACD and IVR Features. Compliance Management. Custom Integration. Quality Assurance. Reporting. Recording. Scripting. Agents operate remotely. Call Monitoring Coaching Barging Conferencing.
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श्रेणी: कार्यालय सेवाएं
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