Desktop Support

Eduardo FernandEz823 North Laramie Avenue Chicago IL 60651 (708) 632--X -X(at)outlook.com Professional SummaryDesktop Support Technician with 3 year of experience in the IT industry. With a strong technical aptitude to diagnose and troubleshoot software and hardware issues on PCs and MACS. Demonstrate customer service and technical problem resolution to seven different brand companies and over 1 000 clients. With experience in supporting Executives and V.I.Ps. SkillsSoftware Active Directory Microsoft Microsoft Windows seven and MAC OS HTML Bomgar Novell Symantec Management Agent (Altiris) Checkpoint Encryption and decryption of hard drives Lotus Notes Gmail Outlook troubleshooting software deployment Blackberry Desktop Software Office Suite Apache Directory PuTTy Open VPN honcho PBX phone support Passport PC to Host(mainframe) AS400 Infoprint Manager Operations Server...

19-05-2024 UNITED STATES, Chicago, IL

Category: Web Design & Tech

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