Information Systems Technician (Las Cruces, NM)

Information Systems Technician

Description Information Systems TechnicianJob Code HITS07131008Job Description Provides operational support for mission critical systems Supports a 24x7 operations center working day night Serves as a first level service desk technician who records and identifies issues attempts a first-call resolution to the issue and assigns it to an appropriate workgroup if unable to resolve Updates existing incident and service requests in the Service Manager system Interacts with Engineering Subject Matter Experts (SMEs) to restore service and or identify and correct system problems Performs system backups - restores systems from backups Creates and maintains user profiles and accounts-User Account Management Monitors network and system activity and troubleshoots outages Executes procedures in a sequential order to maintain system operations Shift work is requiredQualifications Requires a High School diploma Minimum of 6 years experience working with computers and using Microsoft OfficeSuiteAdditional Skill sets AA AS degree with 2 years experience Ability to assimilate and apply technical information Ability to communicate effectively (oral and written) Ability to work collaboratively in a team environmentThis position requires the candidate to already possess an active TS SCI clearance and to maintain the clearance.By submitting your r sum for this position you understand and agree that Harris Corporation may share your r sum as well as any other related personal information or documentation you provide with its subsidiaries and affiliated companies for the purposeRequirements Expertise ISEducation High School (or equivalent work experience)JobType Full TimeLocale USA - NM - Las CrucesPreferred Language EnglishMicro Code HITApply NowCompany