On Site Support Manager - Regional Service Delivery

Location is Duluth GA Job Summary Key individual accountabilities Monitor & improve the performance & competitiveness of the regional GIS OSS EUS and other Teams in Georgia Merial area that represent RSD services for our companies Implement deploy and operate global processes and tools as applicable to Georgia Merial area Ensure efficient management of onsite requests incidents and problems generated from the ServiceDesk Process tools including escalations Perform root cause analysis of problems - Continual Service Improvement Harmonize of End Users services across the region Provide transparent and effective communication to the business functions Define and maintain SOPs and quality standards Effectively communicate...read moreApply NowCompany

02-06-2024 UNITED STATES, Forest Park, WA

Category: Employment & Jobs

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