Technical Consultant

Req 141584BR Position Title Technical Consultant Position Summary Provides support to customers on operational or maintenance aspects of equipment. Performs in-house servicing and repair of company& s wireless products. Serves as customer contact on service related problems. Diagnoses mechanical hardware software and systems failures using established procedures. Determines most cost effective repair resolution to minimize customer downtime. Prepares reports for analysis of product failure trends and service ability issues. May be asked to sell accessories and promote device protection options to customers to increase profitability and support overall store revenue goals. read moreApply NowCompany

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