Manager, Customer Service (CCO)

This position is located in our LA Bogalusa facility GENERAL SUMMARY The Customer Service Manager will provide leadership to a team of Customer Service Supervisors and through the various communication channels within Operations (telephone email postal mail written correspondence and web chat) meet GDIT and contract goals objectives as required. The Customer Service Manager will report to the Senior Customer Service Manager. This role will provide leadership to Customer Service Supervisors with the goal of meeting program objectives and customer service level agreements. PRINCIPAL DUTIES RESPONSIBILITIES Collaborate with other managers to meet financial and service level goals including supporting development and monitoring...read moreApply NowCompany

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