Accounting Software Specialist

Position Summary This position is responsible for taking logging referring and responding to support calls involving the entire line of FACTOR software products. These issues can be received via telephone and email. Essential Functions of the Position Identify client issues and find resolution. Providing timely follow-up and status updates to clients as issues are processed and resolved. Stay abreast of current technologies and procedures to maximize efficiency and quality of client issues resolution. Functional knowledge of FACTOR applications. Identify problems think through potential solutions then communicate and or escalate appropriately. Consistently present a professional demeanor and...read moreApply NowCompany

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