Customer Service Assistant Supervisor

Responsible for the overall day to day operation of the customer service department. Responsible for assisting with the oversight of personnel including training evaluating counseling and documentation of performance feedback to department employees and other CPL departments from data received in the Customer Service department. Responsible for ensuring the paperwork produced in Customer Service is accurate and timely (i.e ARDFs CRDFs A R paperwork Add- On requests). Responsible for taking escalated calls supervising employees and inbound calls. Responsible for delivering high quality service on all calls answered in the billing clinical remote and Sonic laboratory queue. Superior ability to multi-task in a...read moreApply NowCompany

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