Supervise associates and team leads in their day-to-day functions. Motivate coach and developing associates to achieve optimal performance and quality results. Complete action plans and deliver disciplinary action if needed. Develop team leads with leadership skills for succession and career planning. Performs all managerial functions to include completing performance reviews and monitoring attendance. Lead special project work Interview and hire staff as needed and in coordination with the Insurance Servicing Manager. Performs Quality Control (Quality is our highest priority) Participate in training and the development of training materials as needed. Research complex requests and or escalations for information and resolution where...read moreApply NowCompany
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David Scattum
Mystery shops available in Edmond OK.
PROJECT SPECIFICATIONS: These are IN-PERSON VISITS; either visiting with a
Shoppers, Inc.
PROJECT SPECIFICATIONS: Make a PHONE CALL (no special equipment needed) and an ON-SITE VISIT/TOUR to
Shoppers, Inc.
PROJECT SPECIFICATIONS: These are IN-PERSON VISITS; either visiting with a Personal Banker, Loan Officer, or
Shoppers, Inc.
Mystery shops available in Mineral Wells, Weatherford, Willow Park, and Graford TX.
PROJECT SPECIFICATIONS: Perform an
Shoppers, Inc.
PROJECT SPECIFICATIONS: Perform an IN-PERSON visit, check the employee’s customer service ability, the Cleanliness/Maintenance, and
Shoppers, Inc.
PROJECT SPECIFICATIONS: Perform an IN-PERSON visit, check the employee’s customer service ability, the Cleanliness/Maintenance, and
Shoppers, Inc.
PROJECT SPECIFICATIONS: Make a RECORDED PHONE CALL (no special equipment needed) and an ON-SITE VISIT/TOUR
Shoppers, Inc.
PROJECT SPECIFICATIONS: These are IN-PERSON VISITS; either visiting with a Personal Banker, Loan Officer, or
Shoppers, Inc.
PROJECT SPECIFICATIONS: These are IN-PERSON VISITS; either visiting with a Personal Banker or a Lobby
Shoppers, Inc.