Agent-Inbound Cust Svc - Compensation: $10.00 (Beckley, WV)

Agent-Inbound Cust Svc - Compensation: $10.00

Description Are you ready to start your sales career with a growing organization in a call center sales and customer service role then consider joining our growing inbound team. IBEX Global is rapidly growing and we re looking to quickly ramp up entry level Call Center Customer Service Representatives that will be responsible for taking inbound calls from clients selling telecommunications products and services. At IBEX Global we ve been delivering superior customer services for over 10 years as a business process outsourcer offering an integrated suite of services that supports an expansive array of client facing solutions. representatives are responsible for generating sales of telecommunications products in an inbound sales center. Job Responsibilities In this role you will be responsible for fielding inbound calls from customers providing quality support and suggestively selling telecommunications products and services based on customer s needs. Additional responsibilities of the position include Generating sales of our client s services and products and representing IBEX Global and its clients with the utmost integrity and professionalism Providing exceptional service and maintaining established acceptance rating on quality monitoring tests Resolving customer concerns immediately and effectively displaying professionalism and courtesy at all times Having full knowledge of features and benefits of products and services quickly and correctly answering product questions seeking to stay informed of program changes Attending and actively participating in all required training programs showing eagerness and capacity to learn new products and programs Requirements As a Call Center Customer Service Representative you should be driven to succeed and exceed customer service and sales goals. In this role you should have strong interpersonal communication skills with a confident and outgoing personality. Additional requirements of the position include High School Diploma or equivalent 6 months experience in a sales or service related role Basic computer skills Excellent verbal and written communication skills Ability to utilize basic math computation skills preferred Benefits We offer our employees the following comprehensive benefits plan Medical Dental Vision Insurance 401(k) with company match Paid Time Off Paid professional training