Sales and Customer Service Associate (Davie (Fort Lauderdale), )

Sales and Customer Service Associate

Sales and Customer Service AssociateThe UPS Store 0390 Davie FL 9.75 per hour WE ARE NOW HIRING a Sales & Customer Service AssociateThe position available is for a permanent part-time position. We are looking for an individual who already has at least one year of working experience in a retail sales customer service environment. Any experience working in a The UPS Store Staples Office Depot or Independent Shipping outlet or similar is a PLUS PLUS PLUS. The Associate must be able to multi-task amongst several priorities including excellent customer service handling shipments operating printing equipment and communicating all offered services to customers. The associate is expected to possess extensive knowledge of all offered products and services including Printing Packaging Mailbox Rental Shipping and Mailing. Cultivating relationships with individual and small business customers is very important to obtain repeat business opportunities. Duties & Responsibilities Greet and welcome customers handle phone call inquiries Provide prompt efficient and courteous customer service with a friendly attitude Understand customer needs to make the best product recommendations Up-sell and Cross-sell products and services Provide estimates and quotes and follow-up to close sale Rent mailboxes including set-up and collection of necessary customer documentation Educate customers on business solutions and print product offerings (e.g. digital printing wide format business products specialty products and binding and finishing services). Operate and maintain print and finishing equipment Processing incoming mail and distribute to mailboxes Manifest outgoing mailings and shipments to generate labels Packaging of items and or merchandise or documents Ring up sales and accurately collect payment including cash Lift move load unload packages up to 100lbs Receiving checking in out and inventory of packages Check email throughout the day to address any customer action items Continually clean maintain and prepare store for next round of business Keep store image pristine as per corporate guidelines This position is fast paced. We are looking for someone that has a proven track record of success who can jump into the position running as well as be a quick learner and flexible with a friendly personality eagerness to help people and a good work ethic. We are a fun store with great customers. A background check is done on all perspective hires. Qualifications High school diploma or GED required Prompt reliable and responsible Arriving early for every shift and being prepared to help customers immediately upon clocking in -- if you have trouble with punctuality please do not apply A friendly and genuinely helpful demeanor with particular attention to detail and professional appearance Good communication and people skills with strong verbal and written communication skills including spelling and math Strong computer skills including Microsoft Office and Adobe Suites (2 years preferred) internet proficiency and excellent typing skills (a dictation and typing test will be administered to applicants) Able to work and complete tasks independently in a quick turn environment frequently multi-tasking while maintaining high quality control and service level Fit to stand for 4 hours at a time and able to lift move at least 100 pounds repeatedly throughout the day without assistance Cashier Money handling Experience Available Monday through Saturdays every Saturday is required Previous retail customer service experience with at least one or more years experience working in a The UPS Store Staples Office Depot or similar Bi-lingual (Spanish English) Position Incentives Access to our services at UPS Discounted rates Closed on Major Holidays Provide Uniforms Special Incentives available Predictable work week The UPS Store is a privately owned franchise meaning this is not a corporate UPS position but one where you will work directly for the store owner.Please email your resume directly to the store._______________________________________ __________________________________________The UPS Store 0390 - The Pine Island Plaza8930 W State Road 84 Davie FL Tel. 954-473-9100 Email store0390(at)theupsstore.comHours Mon-Fri 8 00 a.m. 6 30 p.m. Sat 9 00 a.m. 5 00 p.m.THE UPS STORE INC. together comprise approximately 4 800 independently owned locations in the U.S. Puerto Rico and Canada providing convenient and value-added business services to the small-office home-office market corporate road warriors and consumers. Our centers offer a variety of shipping freight postal digital online printing document and business services through convenient locations and world-class service. The strength of THE UPS STORE INC. comes in part from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust teamwork accountability high expectations and open communication.THE UPS STORE INC. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race religion sex sexual orientation gender identity age national origin ancestry citizenship disability or veteran status.