Assistant Director - Food and Beverage - The Ritz-Carlton Lake T

Assistant Director - Food & Beverage < a href s jobs.marriott.com marriott jobs 19179948 %3Flang en-us target _blank > < img src sirrat.com ps marriott ritz.png > < a> At more than 80 award-winning properties worldwide The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us the experience stays with them. As the premier worldwide provider of luxury experiences we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. The Ritz-Carlton Lake Tahoe located at 13031 Ritz-Carlton Highlands Court Truckee California 96161 currently has the following opportunity Assistant Director - Food & Beverage (19179948) Assists in leading the property s food and beverage culinary operation including Restaurants Bars Room Service and Banquets Catering where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage culinary operation meets the brand s target customer needs ensures employee satisfaction focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience High school diploma or GED 6 years experience in the food and beverage culinary event management or related professional area.OR 2-year degree from an accredited university in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major 4 years experience in the food and beverage culinary event management or related professional area. CORE WORK ACTIVITIESDeveloping and Executing Food and Beverage Strategy and Goals Works with direct reports to develop and implement promotions food and wine pairings menu items and presentations. Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution. Ensures integration of departmental goals in game plans. Leading Food and Beverage Teams Ensures that regular on-going communication occurs in all areas of food and beverage (e.g. pre-meal briefings staff meetings culinary team). Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges conflicts. Ensures that regular on-going communication occurs in all areas of food and beverage (e.g. pre-meal briefings and staff meetings). Reviews staffing levels to ensure that guest service and operational needs are met. Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors. Provides feedback to employees based on observation of service behaviors. Utilizes employee feedback and an open door policy to identify and address employee problems or concerns in a timely manner. Communicates critical information gained from pre- and post-convention meetings to areas of responsibility. Estimate food liquor wine and other beverage consumption in order to anticipate amounts to be purchased or requisitioned. Order and purchase equipment and supplies. Maximizing Food and Beverage Revenue Reviews financial reports and statements to determine how Food and Beverage is performing against budget. Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees. Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service. Ensuring Exceptional Customer Service Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations. Reviews comment cards guest satisfaction results and other data to identify areas of improvement. Strives to improve service performance. Managing and Conducting Human Resource Activities Ensures property policies are administered fairly and consistently disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Communicates and executes departmental and property emergency procedures. Hires food & beverage leadership team members who demonstrate strong functional expertise creativity and entrepreneurial leadership to meet the business needs of the operation. Ensures new hires participate in the department s orientation program and receive the appropriate new hire training to successfully perform their job. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. We invite you to learn more about this position and apply at < a href s jobs.marriott.com marriott jobs 19179948 %3Flang en-us rel nofollow > s jobs.marriott.com marriott jobs 19179948 %3Flang en-us < a> Connect with us on social media to keep up to date on The Ritz-Carlton news learn more about our culture and engage with the Careers team on Facebook. < a href www.facebook.com marriottjobsandcareers rel nofollow > Marriott Careers on Facebook< a> < a href www.linkedin.com company ritz-carlton rel nofollow > The Ritz Carlton on LinkedIn< a> Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality. The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws. Additional Location - South Lake Tahoe California Truckee California Carson City Nevada Reno Nevada < a href s jobs.marriott.com marriott jobs 19179948 %3Flang en-us target _blank > < img src s scontent-sit4-1.xx.fbcdn.net v t1.0-9 19748903_483026398710466_3281638139900867729_ n.jpg oh 0f56ee982de50128dc35a613628ea7bf& oe 59CA5254 > < a>

02-01-2024 UNITED STATES, Truckee, CA

Category: Employment & Jobs

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