Guest Service Representative (PM Shift) - Courtyard Dunn Loring (Vienna)

Guest Service Representative (PM Shift) - Courtyard Dunn Loring

Here s To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard you ll ensure guests have a smooth productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.The Courtyard Dunn Loring Fairfax located at 2722 Gallows Rd. Vienna VA 22180 is currently hiring a Guest Service Representative (PM Shift). Guest Service Representative (PM Shift) Responsibilities include Process all guest check-ins by confirming reservations in computer system verifying guest identity requesting form of payment assigning room and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests including wake-up call requests. Run daily reports (number of arrivals departures) identify any special requests and check reports for accuracy. Review shift logs daily memo books and document pertinent information in logbooks. Process all payment types such as room charges cash checks debit or credit. Count and secure bank. Complete end-of-day activities including posting charges to accounts completing cashier and closing reports running night audit backup and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out. Follow all company and safety and security policies and procedures report any maintenance problems safety hazards accidents or injuries complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance. Stand sit or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g. small print). Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees including bending twisting pulling and stooping. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors. To apply now go to s jobs.marriott.com marriott jobs 20027113 %3Flang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Visit www.marriott.com careers to learn more about our workplace culture and career opportunities. Chat engage and follow us on social media.FacebookTwitterLinkedInInstagram(at)lif eatmarriott on Snapchat So we ask where will your journey take you Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.