Virtual Customer Service Position (Madison, MS)

Virtual Customer Service Position

As a Customer Care Assistant working you will be working to support customers with their accounts. Your responsibilities will include but are not limited to the following - Ability to navigate through multiple computer applications with speed and accuracy. Work with customers to resolve inquiries. - Provide troubleshooting assistance to customers. - Ability to accept and implement coaching and feedback to achieve individual and team performance goals. - Maintain a high level of world-class customer service professionalism to a wide range of customers. - Recommend products that best suit the customer. Requirements - Ability to type 25 WPM - Must have the ability to be directly plugged into the internet as well as quiet place to work at home. - Excellent telephone manner and listening skills ability to relate to customers professionally and courteously work in a team environment work under pressure sit for long periods excellent attention to detail and multi-tasking Self-motivation to work under his her initiative. - Must pass state federal and criminal background check -Must pass a drug screen - Must have a High School diploma or general education degree (GED). - Must be at least 18 years of age or olderIf you are interested please apply through the link below manpowergroup.avature.net customercareassistant folderId 15470&