Inside Sales Rep - Cleveland OH - JOB 20-00449Pay Range 20.00 - 22.00 HR Permanent Position with BenefitsOnly U.S. Citizens or persons with a Green Card work permit may apply.An east Cleveland area manufacturing company is seeking to hire an Inside Sales Rep to their well-established organization.Description Develops and maintains effective working relationships with assigned and unassigned customers while gaining an understanding of their businesses organization and needs. Communicates effectively with the customer. Provides complete information to the appropriate internal company resources to be able to effectively serve them. Develops effective relationships with appropriate internal company resources to be able to serve as a liaison in effectively serving our existing customers. Responds to customer s requests for quotes by entering the necessary information into the quoting system and responding in a timely manner. Communicates with customers to enter incoming orders into the system with complete and accurate information regarding quantity specifications and desired delivery dates. Works closely with the credit department to verify the customer s credit status and to resolve any credit issues. Tracks orders communicates with internal company resources and the customer regarding the status of orders and the need for any changes and effectively serves as a liaison to develop solutions to any order processing issues. Seeks assistance as necessary to resolve more complex issues in an effective manner. Processes customer returns according to established policies and procedures. Keeps the supervisor aware in a timely manner of any issues needing the supervisor s involvement as well as any changes in customer or industry trends that are observed through the regular interaction with customers. Maintains timely and accurate records and reports as required. Required High school education is required. At least some college education in a related field is preferred. Through related experience has demonstrated the skills and ability to be an effective inside sales support representative with the company. Has a strong customer orientation with excellent communications and interpersonal skills to be able to interact effectively with customers and internal company resources. Has excellent computer skills and is proficient with all related company systems and programs. Has strong analytical and problem-solving abilities. Effective time management skills in prioritizing and addressing multiple and at times conflicting demands. Ability to work effectively in a fast-paced environment. High energy with a sense of urgency in responding to customer needs. Candidates are required to pass a Criminal Background Check and a 10 Panel Drug Screen.Pay Range 20.00 - 22.00 HR Permanent Position with BenefitsOnly U.S. Citizens or persons with a Green Card work permit may apply.An east Cleveland area manufacturing company is seeking to hire an Inside Sales Rep to their well-established organization.Due to the large amount of resumes we expect to receive only the most qualified candidates will be contacted. We will retain all other resumes for any applicable future job opportunities. Integrity Technical Services Inc. 14 Whitehall Drive Suite 102 Akron Ohio 44278 Toll Free 1-888-262-3226 Akron 330-633-6500 Cleveland 440-257-3232 Website www.integrityjobs.com (To view all of our open positions please visit our website) Integrity Technical Services Inc. does not charge a fee for finding anyone a job. Integrity Technical Services is an Equal Opportunity Employer
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