Content Developer (Ottawa)

Content Developer

The role of the Content Developer is to create product documentation and learning materials while implementing the best practices of content development.Our ideal candidate has a strong initiative is a self-starter and is detail oriented possessing a passion for learning and a desire to share knowledge.Responsibilities Write product Documentation and learning materials that meet the standards for Online Help and PDF formats Manage Documentation User Stories as they become assigned to you Address Documentation-related bugs Maintain the strategic plan by coordinating the development for an infrastructure to curate high quality up-to-date and searchable content for audiences of varying skill levels Leverage existing reporting and analytics tools to evaluate usage and define efficiency of the knowledge Required Skills and Experience MUST qualify for Top Secret Security Clearance (Canadian Citizen with 10 years verifiable residence) University degree or College Diploma and or minimum five years related work experience Proven experience in a technical writer or business analyst role gathering user requirements and translating them into effective documentation or information solutions Experience with the development of text and graphics using state-of-the-art tools such as XML authoring tools graphics tools a Content Management System and server-based production systems Outstanding troubleshooting skills Strong attention to quality and detail particularly around user interface design user experience and security best practices Exceptional communication and interpersonal skills and or experience as a team lead Note 1 You MUST be legally entitled to work in Canada (i.e. possess Canadian Citizenship Permanent Residency or Valid Work Permit)Note 2 High Tech Genesis Inc. is an Equal Opportunity Employer.Note 3 In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) HTG will provide accommodation accessible formats and communication supports for the interview process upon request.Note 4 Please submit a MS Word version of your resume when applying for this position.