Leasing Performance Manager (Cleveland, OH)

Leasing Performance Manager

Overview At Brookfield Properties our success starts with our people. People like you. We develop operate and manage more than 650 properties and 325 million square feet of real estate across the globe. It s a feat that wouldn t be possible without our team a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal to ensure our buildings don t simply meet the needs of our tenants residents and communities but exceed them every day. We know that a one-size-fits-all approach doesn t work when it comes to residential living. That s why at Brookfield Properties our portfolio features a wide range of options for any stage of life. And though our properties may be diverse one thing is universal all offer the unparalleled quality service and support our residents deserve. If you re ready to be a part of our team we encourage you to apply. We are searching for a talented Sales Performance Manager to be based out of Cleveland Washington DC or Dallas. Overview At Brookfield Properties Multifamily the learning organization is front and center of the employee experience and embedded directly with operations. The team is tasked to help transform Brookfield Properties into a best-in-class apartment home operator. This role will be responsible for managing all things related to the sales performance of our leasing teams. This is a new position at Brookfield that will work closely with our operations marketing revenue management and IT teams. The Sales Performance Manager will be 1 part trainer 1 part consultant and 1 part process project manager. Key objectives for this role will be tied to the leasing success of the business and the utilization of our CRM. This role will drive sales efficiency and performance through enablement projects training coaching and consultation. ResponsibilitiesSales Training and Reinforcement Own the Prospect Centered Sales curriculum. Develop and execute a strategic roadmap for the sales curriculum. Facilitate live in-person and virtual training for all leasing teams and new hires. Continuously iterate on content and training sales curriculum. Partner with the Instructional designer to update and develop materials as needed. Consultation Develop and monitor leasing performance measures. Develop a leasing team performance review process. Regularly consult and coach property management on the performance of their leasing teams. Observe leasing teams in person and provide on the spot coaching and consultation. Regularly recommend and implement solutions to address sales performance knowledge or process gaps. Assist and support sales initiatives as needed. Partner with Marketing IT Revenue Management and Operations to determine potential solutions to leasing performance issues. Qualifications This position requires an Undergraduate (Bachelors) Degree. 1-3 years of experience is required in Process Management Project Management Sales Performance Management 2-5 years of experience is required in Sales training delivery Sales experience Required skills for this position include Public speaking General computer proficiency Sales Presentation building making Sales consultation CRM This position requires up to 50% Equal Opportunity Employer Minorities Religion Sex Protected Veterans Disability Sexual Orientation Gender Identity Marital Status Pregnancy Age National Origin Genetic Information Drug free workplace vizi LI-KS1 Apply Here PI134006398