Director of Operation (Niagara Falls, NY)

Director of Operation

WE ARE PEOPLEREADY Staffing. It s what we know. Because we ve been providing staffing solutions putting people to work for nearly 30 years. Whether you re looking for work or you re seeking workers for your business PeopleReady is the North American leader in the industrial and on-demand staffing space. The PeopleReady located at Niagara Falls Ontario L2G 3Y1 is currently hiring a Director of Operation Job Description PeopleReady is recruiting for our client in Niagara Falls - an innovator in consumer electronics for the past 60 years PeopleReady is now recruiting for a permanent direct hire position with our client in Niagara Falls for Director of Operations Director of Operations - Full time Location Niagara Falls ON Working Hours Monday - Friday 8 15 am-5 00 pm on site Benefits Full comprehensive (dental medical and eye) 80 20 split-Family coverage Other perks annual professional development fund RRSP fitness incentives relocation expense 50% off on company brands team events & many more All interested applicants are asked to please send cover letter and resume to 2206-br(at)peopleready.com Shift Timing - 1st Shift (Day) Responsibilities. The successful candidate will be responsible for Leadership (30%) People INSPIRING THE TEAM Empower the team towards achieving the corporate objectives goals of the department and their personal goals by sharing the why and the needs of the business CONCEPTUALIZE IDEAS Brainstorm new and creative growth and optimization strategies with the team COMMUNICATION Establish and communicate clear priorities and sense of direction. Adapt management style to achieve optimum results AUDITING AND DELEGATING TASKS Review incoming projects and task and delegate them to the appropriate team to complete TEAM SKILLS Train and develop a successful team by identifying any skills gaps within the team recruiting new team members and providing cross training for all roles RECRUITMENT Participate in the recruitment of high-performance staff ESCALATIONS Resolve any escalated issues in a professional and timely manner PERFORMANCE REVIEWS - Develop individual performance goals conduct monthly one on one feedback sessions and complete annual reviews to ensure alignment with corporate vision mission and objectives Process NEGOTIATIONS Negotiate pricing and services with existing and potential vendors BUDGETS Develop and monitor annual budgets EFFICIENCY Work with team to customize business processes and assist departments in increasing efficiency COST MANAGEMENT Effectively manage department resources to reduce overall cost as a percent of company sales QUALITY ASSURANCE Ensure quality throughout the department through implementation of QA procedures CONTINUOUS IMPROVEMENT Regularly review of departmental procedures for optimization of resources Corporate Project Management (25%) BUSINESS ANALYSIS Develop and manage projects to achieve general efficiencies and corporate objectives SUPERVISING AND SECURING RESULTS Oversee corporate projects from start to finish and complete a final review to ensure end results are in line with the needs of the business and key stakeholders COMMUNICATION Ensure suitable communication updates are being documented and provided to those involved both internally and externally ESTABLISHING PRAGMATIC TIMELINES Maintain a realistic schedule of these projects and ensure updates on progress and status to stakeholders regularly Information Systems - Development Information Technology (25%) DEVELOPMENT Advise programmers on business process workflows and review custom applications and development to ensure compatibility with business operations PLATFORMS Work with team on development and customization initiatives of Ecommerce (Magento) CRM (Salesforce) and ERP (NetSuite) using various integration methods PROGRAMMING PROCESS Oversee the entire programming process including planning design review and ongoing support NETWORK INFRASTRUCTURE Oversee the network infrastructure including networking equipment telephony and servers NETWORK SOFTWARE Oversee the implementation and maintenance of various network software such as email chat virtualization and office software Logistics (10%) INVENTORY DISTRIBUTION Overseas domestic inventory distribution and identify areas for improvements to lower cost or increase customer satisfaction NVENTORY MANAGEMENT Oversee procurement of product from overseas vendors. Assist in forecasting to ensure inventory is at optimum levels CUSTOMS COMPLIANCE Establish procedures that ensure customs compliance throughout the company VENDOR MANAGEMENT Ensure third party warehouses logistics services and contract manufacturers are meeting KPI s Warehouse (5%) FULFILLMENT Oversee the order processing and fulfillment of daily orders to ensure customer needs are being met or exceeded RETURNS PROCESSING Ensure team KPIs for returns processing are being met or exceeded WAREHOUSE INBOUND OUTBOUND PRODUCTIVITY Ensure a steady inbound and outbound flow of inventory throughout the warehouse Facilities (5%) MAINTENANCE Ensure facilities are always clean organized and stocked with supplies. Coordinate with third party vendors for repairs and maintenance and act on JHSC recommendations Qualifications All interested applicants are asked to please send cover letter and resume to 2206-br(at)peopleready.com Candidates who reside within a 45-minute commute of our office will be given preference. In the Niagara Region you ll find modern cities Canada s most developed wine country a temperate climate and some of Ontario s most beautiful countryside.Niagara is also known for its affordability and high quality of life. ZIPX