Guest Service Representative - The Westin Detroit Metropolitan A (Detroit, MI)

Guest Service Representative - The Westin Detroit Metropolitan A

Live Fully at Marriott International 1 Leader in Hospitality At Marriott International you have the opportunity to grow in your career work with teammates that feel like family and help make our world a better place. The Westin Detroit Metropolitan Airport located at 2501 Worldgateway Pl Detroit MI 48242 is currently hiring a Guest Service Representative. Responsibilities include Organize confirm and process guest check-ins check-outs and adapt for any changesSecure payment verifying and adjusting billing as neededProvide guests with room and hotel information directions amenities and local interestsRun daily reports reviewing to see what needs to be communicated to the next shift s staffComplete cashier and closing reports counting the bank at the end of each shift securelyAccept and record wake-up calls delivering to the right departmentCommunicate any emergency lost item or theft to proper security staff and or authoritiesKeep contingency lists in case of emergency and communicate any necessary messages Perks you deserve We ll support you in and out of the workplace by offering Team-spirited coworkersEncouraging leadershipSupport to live a life of wellbeing and happinessOpportunities to serve and give back to the communityDiscounts on hotel rooms gift shop items food and beverageRecognition programs What we re looking for A warm people-oriented demeanorA team-first attitudeA gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. You re welcomed here Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you re important to us. You ll make an impact in your role and for that you ll be appreciated and valued. MIRJ Apply now at s jobs.marriott.com marriott jobs 21096409 lang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Chat engage and follow us on social media. Facebook Twitter LinkedIn Instagram Visit www.marriott.com careers to learn more about our workplace culture and career opportunities. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.