Operations Supervisor

Maximus is currently looking for an Operations Compliance Supervisor at the Baltimore MD location. This position is responsible for supervision and leadership to compliance reviewers with the goal of meeting program objectives. The Operations Supervisor will supervise the daily activities of their direct reports monitors and tracks employee performance ensures operational activities are performed on schedule and provides employee coaching and development as needed. As a federal contractor Maximus is subject to Executive Order 14042 and the Safe Workforce Task Force s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. In light of these requirements all employees will eventually need to be fully vaccinated as a condition of employment and new hires employees will be required to provide proof of vaccination. Essential Job Duties Manages a team of reviewers assigns work and oversees employee performance Manages employees work schedules and ensures coverage for different time zones Provides real-time coaching career development and plans for improved performance to direct reports Ensures operational policies and procedures are followed Completes daily and weekly administrative deliverables including progress reports coaching summaries and performance evaluations Meets performance KPIs as determined by senior leadership and client requirements Performs other duties as assigned Education and Experience Requirements Bachelor s degree from an accredited college or university preferred equivalent experience may be considered in lieu of degree Two (2) years of leadership experience required Proficient in the use of Microsoft Office products Excellent organizational analytical written and verbal communication skills Ability to perform comfortably in a fast-paced deadline-oriented work environment Ability to work as a team member as well as independently with minimal supervision Ability to conduct and manage project reviews and communicate process improvement recommendations Additional Requirements as per Contract Client Must be able to work onsite as work from home is not available for this contract Must be a U.S. citizen Must currently reside in the U.S. Must be able to pass a criminal background check Apply at s external-maximus.icims.com jobs 72904 operations-supervisor job mode view

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