Collections Rep (Austin, TX)

Collections Rep

Collections Rep needs 1 years experienceCollections Rep requires Collections Excel Good communication Self motivated SAP Collections Rep duties Provide aging ledgers to customers upon request Follow up on past due notices & sending statements. Works in SAP Provide support to AR team Monitor the firm s accounts receivable and identify overdue accounts. Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments. Use credit bureau data post office information internet searches and other tools to try to locate customers who have moved or changed phone numbers. Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer. Resolve customer issues and complaints concerning billing. Submit regular reports on the status of unpaid accounts and any repayment progress.