Desktop Support Specialist (San Francisco, CA)

Desktop Support Specialist

Desktop Support Specialist needs 2 years 2nd desktop related supportDesktop Support Specialist requires Shift 5 30 am to 1 30 pm 2 years supporting a Trade Floor Experience with Service Now or a similar incident management system Experience in supporting Executive Leadership Strong written and verbal communications skills and possess the ability to interface with end-users effectively at all levels of the organization Ability to perform in a dynamic environment with changing schedules and priorities Possess a friendly can-do attitude and flexible with work schedule. Technology asset management (ITAM) a plus Degree preferred Desktop Support Specialist duties Trade Floor support deploying all local technology assets as well as collecting technology assets. Respond to desktop related incidents and requests Carry out the coordination and implementation of various rollouts (e.g. version upgrades and patch management) of applications hardware and operating systems. 2nd support for end-user computing devices to employees remotely Provide second third level end-user PC support Perform configuration installation and troubleshooting of PC hardware and software including laptops desktops tablets iPads printers messaging and mobile devices and MIFI Install configure and troubleshoot Windows based operating systems Microsoft Office & Outlook products and provide application support to end users including the backup recovery and migration of end user data Support hardware and software testing Support Apple hardware and Operating systems