Driver License Examiner (Part-Time) (Franklin, NC)

Driver License Examiner (Part-Time)

How to ApplyYou must apply at s bit.ly 3D2uCZU to be considered for these openings. We are hiring in all NCDMV District 7 counties (Avery Buncombe Burke Cherokee Haywood Henderson Jackson Macon Madison McDowell Mitchell Rutherford Swain Transylvania & Yancey) and your one application can be used to apply to as many of them as you choose. NCDOT is a Great Place to Work.Don t take our word for it. Read what our people are saying at s bit.ly NCDOTGreatPlaceToWork.We are the highest rated state agency for employee satisfaction on Glassdoor with 200 reviews. The ChallengeAre you passionate about customer service have excellent communication skills and looking for a flexible schedule Join the DMV team and help others get their driver s license You will be the face of DMV and help us reduce our wait times while improving customer service. You will be working in a high volume environment Administering driving eligibility tests. Evaluating customers applying for classified Driver Licenses Commercial Driver Licenses Learner s permits and State ID cards. Delivering excellent customer service skills to confirm customer s knowledge of NC Motor Vehicle laws identification of road signs checking vision and observing evaluating driving skills by riding with the customer in their personal vehicle on a road test in all types of weather. Serving as a public advisor identifying possible health concerns with drivers. Advising customers of other service programs available. Ensuring customer and court-ordered data is entered accurately into our reporting system. What You BringAble to learn NC DMV policy procedure and or laws to educate customers. Excellent customer service skills with diverse customers. Friendly enthusiastic and enjoy serving customers Basic computer skills in Microsoft Office (Word & Excel) and using online databases. A quick learner of our systems. Good decision making skills to evaluate information research report and make determinations for action. A collaborative team player working out solutions for delivery. Experience with cash collection and disbursement is helpful. Open to a flexible schedule including weekend hours. A valid class C Driver License with no more than 5 active points and no suspensions revocations within last 10 years. NotesAfter hire you must attend complete and pass a certification training requiring overnight stay Monday-Friday for 4 - 7 weeks. We will conduct a background check that includes a name and fingerprint-based criminal history record check. Selected candidates will be given conditional employment offers allowing you to begin training prior to background check results. Prior to beginning employment at a DMV office you must have successful outcomes for your background check and training. There is a cost associated with the background check for new employees. The role may require you to be flexible to travel during the day and overnight on short notice. Education & ExperienceHigh School GED diploma and 2 years of clerical administrative or paraprofessional experience resolving customer issues involving interviewing and explaining detailed information or An equivalent combination of training and experience. Connect to NCDOT Careers onLinkedIn s linkedin.com in ncdot-careers See all DMV full time jobs at s bit.ly mydmvjobsSee our temp jobs at s bit.ly NCDMVtempjobsSee all NCDOT jobs at s bit.ly ncdotjobs