Customer Care Call Center (Denver, CO)

Customer Care Call Center

Customer Care Call Center needs 2 years of experience in an office environment performing clerical duties including inbound mail processing data entry quality control and related administrative duties. Customer Care Call Center requires 2 years of experience in an office environment performing clerical duties including inbound mail processing data entry quality control and related administrative duties. Customer service experience and or call center environment experience Strong verbal and written communication skills and attention to details Strong PC skills in order to navigate and use multiple software platforms Ability to sit for long periods of time for data entry customer service calls Customer Care Call Center needs Answer calls from citation recipients assist with general citation questions how to access use the online violation portal questions related to traffic court and how to process payment or appeal citation. Process Affidavit for Non-Liability forms received from registered owners. Create Court Dismissal Transmittal report weekly and submit to law enforcement agencies Report any equipment related issues timely to ensure they are resolved quickly.