Application Reviewer ACPLifeline (New York, NY)

Application Reviewer ACPLifeline

Job descriptionMaximus is currently looking for a Remote Affordable Connectivity Plan Life Line Reviewer. The Affordable Connectivity Plan Lifeline (ACP) Reviewer will review and process ACP applications and supporting documentation in order to determine eligibility for ACP funding commitments based on the USAC Program procedures and guidelines.This program is offering a work shift between 1 00 pm-9 30 pm EST - 7 days a week. Must be able to work an 8 hour shift between those hours to include weekends.This is a fully remote position-can be filled from anywhere in the continental USA. You will be required to provide your own equipment.Essential Job Duties Conducts reviews of documents submitted by applicants for funding for monthly discount for broadband service & equipment rental monthly service and device discounts and one-time discounts for laptops tablets or desktop computers according to ACP Program rules and procedures. Communicates with applicants via email in response to email inquiries Utilizes ACP Procedures job aides checklists and other tools and documentation to process applications and documents according to Program rules and guidelines Escalates issues and questions as they arise when processing Program documents Education and Experience Requirements High School diploma or GED required Proficient in the use of computers Works on assignments that are routine in nature ability to stay focused to complete work assignments Acquires job skills and learns applicable policies and procedures to complete assignments.Able to read understand & perform assignments within prescribed guidelines. Communicates routine information in a clear and accurate way with internal & external contacts. Ability to work as a team member as well as independently Ability to type 20 wpm Home Office Requirements Hardwired internet (ethernet) connection Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net) Private work area and adequate power source Computer Laptop (no tablets or Chrome books) A second monitor would be helpful Apply here s bit.ly 3OB5K0o