IT Business Analyst (Woburn, MA)

IT Business Analyst

Business analyst needs 4 years experienceBusiness analyst requires Business analysis experience Business analyst duties Provide day-to-day support and troubleshooting of user and application problems within a specific business area. Provide process functional and technical expertise within an assigned business area in the analysis design development and implementation of business processes and applications. Collaborate with other IT staff and internal customers in new product reviews tests and pilots. Document system functions and cross-functional processes for the IT group and for selected items for internal business customers. Provide consulting support on processes and systems issues. Elicit document and analyze stated requirements and functional specifications for cross-functional projects to provide the best solution for business needs. Collaboratively design customer review and approved solutions with senior team members. Proactively leverage business and functional knowledge of one or more key areas to design solutions that address business needs. Identify operational inefficiencies conflicting business practices and integration issues suggesting alternative solutions. Integrate project activities with Quality Assurance and Software Development teams to ensure successful implementation and support of projects. Foster and maintain productive relationships with internal teams and business partners. Maintain all project tasks through the production ticket system or project server on a weekly basis. Keep Project Manager informed of any issues. Create or assist with the creation and execution of test scripts for a module or application to ensure that production issues are minimal after implementation of new enhancements changes or upgrades.Reviews analyzes and evaluates business systems and processes to develop detailed understanding of user needs. Lead or assist with the design implementation and modification of custom applications. May train end users and create related training materials. Troubleshoot and resolve or escalate production problems. Continuously gather business requirements and ensure that post-production issues are minimal. Work on project related items as assigned. Manage small projects.