Fraud Support Analyst

s www.globalchannelmanagement.com jobopeningsjobs(at)globalchannelmanagement.co mFraud Support Analyst needs 2 years experienceFraud Support Analyst requires customer service excellent verbal and written communication experience answering inbound calls Fraud Support Analyst duties Fraud Support Analyst will support the Fraud Prevention Team answering 2 inbound phone lines answering customer questions and working with the Bank contact center to assist customers draft closure letters using template provided input case notes to Investigators cases as a result of incoming calls add suspect and victim personal identifying information to systems for future reference log customer complaints ad hoc administrative tasks as needed Drafting closure letters data input to various systems.

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