Server AM PM (Monterey, CA)

Server AM PM

This in not an entry level position.We are looking for a reliable and experience Server to join our team at Grotto Fish Market. We are located at the famous Fisherman s Wharf in Monterey where is famous for tourists first stops. AM schedule 11 a.m - 4 p.m PM schedule 4 p.m - close. Must be available weekends and Holidays. If you are interested please carefully read below and send us your resume.Sets places at dining tables takes orders serves food and drinks answers inquiries about menu and attends to wishes of guests as well as suggestively selling food and drinks.Responsibilities To clean agreed designated areas in accordance with laid-down procedures morning evening routines and hygiene requirements. To change linen as required and ensure dirty or damaged linen is counted and exchanged for clean usable items. To clean and refill cruet and condiment sets order branded sauces and chutneys to ensure consistent supply. To ensure that flowers and table decorations are fresh and comply with agreed standards. To set tables to laid-down standards ensuring that all items used are clean undamaged and in a good state of repair. To ensure sideboards on stations are adequately stocked with replacement cutlery linen or other established needs be they food or equipment. To take orders from customers and ensure these are given to the appropriate person to execute. To serve food and beverages in accordance with laid-down standards but above all in a professional courteous manner. To clean tables and ensure they are cleaned as soon as it is apparent that customers have finished their food or drink with an acceptable balance between speed yet allowing customers to finish their meal without feeling rushed. To ensure that customers are correctly charged present the bill and take payment from the customer in accordance with established procedures. At all times to be aware of and practice good customer relations assisting the guest in any way which does not adversely affect other customers. To attend to customer complaints satisfactorily. To ensure that any subordinate staff adhere to and maintain the highest possible standards of personal hygiene and dress. To attend meetings and training courses as required.Skills Must be able to operate Maitre D computer make change correctly and make credit card transactions accurately. Must be able to effectively card all guests who appear under the age of 30 for alcohol purchases. Must be able to deliver plates and food and clear tables which may require lifting up to 30 lbs. Must be able to calmly respond to angry guests and notify a manager. Must be able to read and write notes to hearing impaired guests. Must be able to read menus to sight-impaired guests. Must be able to verbalize menu items clearly to guests while taking their orders or responding to their requests. Must be able to write or memorize orders. Must balance at end of each shift.