Desktop Engineer (San Diego , CA)

Desktop Engineer

s www.globalchannelmanagement.com jobopeningsjobs(at)globalcahannelmanagement.c omDesktop Engineer needs 3 years of experience providing technical support directly to users.Desktop Engineer requires A bachelor s degree in computer sciences or equivalent MCSE Desktop Infrastructure Network certifications such as Network CCNA or similar Certification in ITIL . Advanced knowledge of Windows 10 operating systems Advanced knowledge of Mac OS and Apple Remote Desktop Excellent knowledge of software and applications including Microsoft Office Office 365 enterprise-level Anti-Virus & Web filtering Experience supporting PC s in a Windows Active Directory environment Desktop Engineer duties Maintains the control and process environment for the organization s gold standard operating system image library ensuring client configuration integrity controlled access and incremental versioning. Performs administration of software distribution application and security patch management desktop security remote support and other enterprise desktop management monitoring and troubleshooting utilities. Assists with documenting and maintaining desktop security standard configurations that support organizational security policies. Performs administration of the Trend Micro Anti-Virus platform. Creates technical documentation as required. Analyzes problems and recommends hardware and software solutions as needed to address an issue or to support projects and initiatives. Seeks appropriate authority and approval for purchases. Supports the client system testing environment for evaluating desktop hardware operating systems hosted applications service packs and patches security configurations and image deployment. Schedules and reports on the execution of the testing and validation effort as part of a formal release management process. Performs system administration of the enterprise desktop asset management software tools.