Customer Care Specialist

s www.globalchannelmanagement.com jobopeningsjobs(at)globalchannelmanagement.co mShift 1 30 am to 10 pmincludes one shift over the weekend. (Training Times in the Morning) Customer Care Specialist needs 1 years experienceCustomer Care Specialist requires Work History should include Dispatch or Customer Care experience in the Communications or Mass Media Industry in an office environment. (Previous work experience in telecom industry. Work History should show good Technical Problem solving skills with field technicians. Peer to peer training. PC Hardware knowledge through Work Experience or Education. Must know MS Office including Outlook and Excel Customer Care Specialist needs liaise between customers and our technical support teams to resolve issues. create work orders on a ticketing system for the purpose of dispatching field technicians. monitor the Central Management System to identify errors for dispatch to field technicians or internal groups. respond to requests from the field technicians via voice text and email. respond to referred issues from external and internal sources via the telephone or email.

14-11-2025 UNITED STATES, Somerset, NJ

Category: Employment & Jobs

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