DMV Program Coordinator - 8 Openings (Rocky Mount, NC)

DMV Program Coordinator - 8 Openings

How to ApplyYou MUST apply online at s bit.ly 3q3ohJf by November 9 2021 at Midnight EST to be considered. This posting is for 8 openings and your application will be considered for all of them NCDOT is a Great Place to Work.Don t take our word for it. Read what our people are saying at s bit.ly NCDOTGreatPlaceToWork.We are the highest rated state agency for employee satisfaction on Glassdoor with 200 reviews. The ChallengeWe are looking for a program coordinator to join our Field Operations Support Help Desk in our new Rocky Mount headquarters. In this role you willDeliver exemplary customer service and provide prompt complete and accurate application and technical support to all users of the State Titling and Registration System (STARS) Liability Insurance Tracking and Enforcement System (LITES) International Registration Plan (IRP) National Motor Vehicle Information System (NMVTIS) Credit Card Support (iNovah) IWPM (image retrieval) and online services (PayIT). Support an maintain the operational status of all License Plate Agencies Venders Contact Centers and all state-owned offices across North Carolina. Follow regulations and policies of NC General Statutes Vehicle Services unit and Administrative Codes. Provide information to DMV staff to help resolve problems. Research vehicle registrations title records and legal documents for acceptability and accuracy. Identify and resolve system equipment and maintenance issues. Management PrefersCandidates with experience usingDMV National Motor Vehicle Title Information System (NMVTIS) State Titling and Registration System (STARS) International Registration Plan (IRP) National Motor Vehicle Information System (NMVTIS) Liability Insurance Tracking Enforcement System (LITES) Credit Card Support (iNovah) IWPM (image retrieval) PayIT (Web services) We love candidates with experienceReviewing and researching title registration and or legal documents for acceptability. Identifying and resolving fiscal inventory computer or equipment issues. A passion for delivering great customer service to diverse clients. What You BringExcellent customer service experience dealing with a diverse stakeholders. Skilled at interpreting and explaining policies rules regulations and procedures. Capable of reviewing detailed documents and records for accuracy and completeness. A problem solver who can identify and resolve problems and make independent decisions. Computer skills in Microsoft Office and office equipment. Education & ExperienceBachelor s degree and 1 year of relevant experience or An equivalent combination of training and experience. Questions Call me Pamela Norfolk at 919-615-7233. Connect to NCDOT Careers onLinkedIn s linkedin.com in ncdot-careers See all our DMV HQ jobs at s bit.ly NCDMVHQJobsSee all our DMV Temp Jobs at s bit.ly NCDMVtempjobsSee all NCDOT jobs at s bit.ly ncdotjobs